Please contact our customer service team to open an RA for your return.
Once you have your RA #, please ship the return items along with a copy of your invoice to:
ATTN: Returns and RMA #
45 Mayhill St.
Saddlebrook, NJ 07663
*Clearly label the RA # on the outside of the packaging
Once your RA is received by our warehouse, we will refund the credit card used to place thie order.
More information about our return process is as follows:
- Product(s) sent back without a return authorization number will be returned to sender and not be refunded.
- Ship the product(s) back using a courier service that provides a tracking number. You are responsible for the cost of shipping the product(s) back and making sure it gets to us. We do not provide prepaid labels.
- A refund will be issued once product(s) have been received. At this time junejacobs.com is unable to process exchanges.
- For any item received damaged, please DO NOT THROW AWAY the item, send an email to firstname.lastname@example.org and please include your phone number. The broken item(s) will be replaced and the email will provide instructions what is to be done with the broken item(s).
To speak with a customer service representative over the phone, please call: 1-800-787-7546. We are open Monday-Friday 9am-5pm ET.
Respect the Ritual,